Deep listening is the kind of listening that can help relieve the suffering of another person. - Thich Nhat Hanh
audience first
It's not about you.
By deeply researching, exploring, listening to and investigating your audience, by understanding their needs, problems, desires and dreams, you can better connect. Your work becomes grounded in empathy and service, no matter your sector. It's essential that we offer help and inspiration, empathy and meaning in this fractured world. I write compelling slogans, social media copy, collateral copy and full-length articles to build these connections. I write grant applications and prepare complex process documentation. I craft nifty presentation, put together speaking notes and ghost-write for executives. I work with news releases, story pitches and all elements of brand-building through copy. I plan distribution strategies across a wide scope of channels in a sophisticated way that remains approachable and insightful.
Brand and strategy: Sometimes your communications needs are internal. Sometimes they're external. Most of the time, they're both. It's critical to start with your core stakeholders and ambassadors, to ensure they're feeling 'it'. Get a story, then get the visuals to express the story. Then take that story to the world.
I've worked on brand creative, brand strategy and brand implementation for clients ranging from tourism to post-secondary institutions, museums to nonprofits. I've developed a unique process that prioritizes engagement as the heart of implementation, and focuses on story as they basis of amplification. From creative and consultations to digital and IRL touchpoints, my approach is unique, and frankly, it works. I'd love to tell you more. Reach out to me and let's talk.
Non-profit Communications: These days, my favourite thing is helping expand and amplify the impact of good people and their great ideas. From creating communications strategies and building websites to content management and brand development, I'm consulting for organizations including Community Foundations, museums, outdoor industry nonprofits, destination management organizations, Indigenous tourism groups and post-secondary institutions. I help these smart people finesse their purpose and engage with their communities. This works always starts with deep listening. My goal is finding pathways to effectively address the many challenges we all face together.